Refund & Return Policy

At Insta Print Hub (https://instaprinthub.com), customer satisfaction is our top priority. We want you to feel confident when purchasing from us, which is why we provide a fair and transparent Refund & Return Policy. This page explains how returns, refunds, and exchanges are handled for our leather collections, including Leather Flasks, Leather Toiletry Bags, Leather Wallets, and Leather Belts.

1. Return Eligibility

  • We accept returns for both defective and non-defective products within 30 days of delivery.
  • Products must be returned in new, unused condition and in their original packaging.
  • Customized or personalized products are non-returnable and non-refundable, unless they arrive damaged, defective, or not as described.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support team at support@instaprinthub.com with your order number and reason for return.
  2. Once approved, you will receive return instructions.
  3. Ship the item back to us by mail.

Return Shipping Costs:

  • Customers are responsible for return shipping costs.
  • If the product was defective, damaged, or incorrect upon arrival, Insta Print Hub will cover the return shipping costs.

3. Refund Policy

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5 business days.
  • Refunds are issued to the original payment method used at checkout.
  • Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

No Restocking Fees:
We do not charge any restocking fees for returned products.

4. Exchange Policy

  • We accept exchanges for products returned in new condition within 30 days of delivery.
  • If the requested exchange item is unavailable, a refund will be issued instead.

5. Damaged or Defective Products

If your product arrives damaged, defective, or not as described:

  • Contact us immediately at support@instaprinthub.com with photos of the item and packaging.
  • We will provide a replacement, exchange, or full refund at no additional cost.

6. Non-Returnable Items

  • Customized or personalized products (unless defective or damaged).
  • Items not in their original condition or returned after the 30-day window.

7. Contact Us

For questions about our Refund & Return Policy, please reach out to us:

At Insta Print Hub, we stand behind the quality of our products and strive to provide a worry-free shopping experience. Our Refund & Return Policy is designed to be fair, simple, and customer-focused.