Refund & Return Policy

At Insta Print Hub (https://instaprinthub.com), customer satisfaction is our top priority. This Refund & Return Policy explains how you can return products, request refunds, or exchange items purchased from our store.

1. Eligibility for Returns

  • Returns are accepted for both defective and non-defective products.
  • Items must be new and unused to qualify for a return.
  • Returns must be initiated within 30 days of receiving your order.

2. Return Method

  • All returns must be sent by mail to the following address:
    606 Lee Road 412, Phenix City, AL 36870, USA
  • Please include your order number, contact information, and reason for return with the returned item.

3. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
  • We recommend using a trackable shipping service to ensure your returned item reaches us safely.

4. Exchanges

  • Insta Print Hub accepts exchanges for eligible items within the 30-day return period.
  • If you wish to exchange an item, please contact our support team at support@instaprinthub.com to initiate the process.
  • No restocking fees apply to exchanges.

5. Refunds

  • Refunds are issued to the original payment method used at checkout.
  • Refund processing time is typically 5 business days from the date we receive the returned item.
  • You will receive a confirmation email once your refund has been processed.

6. Damaged or Defective Items

  • If your product arrives defective or damaged, please contact us immediately at support@instaprinthub.com or +1 706-407-0795.
  • We will provide instructions for returning the item and ensure a replacement or full refund is issued promptly.

7. Non-Returnable Items

  • Items that have been used, altered, or damaged by the customer may not be eligible for a return or refund.
  • Any missing original packaging or accessories may affect the eligibility for a full refund.

8. Contact Information

For questions regarding returns, refunds, or exchanges, please contact: