Refund & Return Policy

At Insta Print Hub, we stand behind the quality of our metal wall art and want you to be fully satisfied with your purchase. If you are not completely happy with your order for any reason, our return and refund process is designed to be simple, fair, and customer-friendly.

30-Day Return Policy

We offer a 30-day return window from the date of delivery. During this period, you can return eligible products—whether defective or non-defective—for a full refund or an exchange.

What Items Are Eligible for Return?

To be eligible for a return or exchange, your item must meet the following conditions:

  • The product must be new, unused, and in its original condition
  • All original packaging and components must be included
  • Returns must be initiated within 30 days of receiving your order

Return Process

  • Contact Our Support Team
    Email us at support@instaprinthub.com or call us at +1 706-407-0795 to initiate a return request.
  • Receive Return Instructions
    We’ll provide you with the return mailing address and any necessary return instructions.
  • Ship the Item
    Send the item back via mail. Please use a trackable shipping method to ensure safe delivery. We are not responsible for lost or damaged returns.
  • Refund or Exchange
    Once your return is received and inspected, we will notify you and issue a refund within 5 business days or process an exchange based on your preference.

Return Shipping Cost

  • Return Method: By mail
  • Shipping Fees: Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent
  • Restocking Fees: No restocking fees apply

Defective or Damaged Items

If your product arrives damaged or has a defect, please contact us immediately with photos and a description of the issue. We will offer a replacement or full refund at no extra cost.

Exchanges

We offer free exchanges for items that are returned in new condition. Whether you want a different design or size, we’ll make it right—just reach out to our support team within the return window.

Refund Processing Time

All approved refunds are processed within 5 business days of receiving the returned item. Refunds are issued to the original payment method used during checkout.

Items Not Eligible for Return

  • Products returned beyond 30 days from delivery
  • Items not in original condition or damaged due to misuse
  • Custom or personalized items (if applicable in future offerings)

Need Help?

If you have any questions about our return or refund policy, we’re here to help:

At Insta Print Hub, we are committed to ensuring a hassle-free and transparent shopping experience. Your satisfaction is our priority.

Shop confidently knowing that returns and refunds are always handled with care and respect.