FAQs

Welcome to our FAQ page. Below you’ll find answers to the most commonly asked questions about our products, shipping, returns, payments, and more. If you can’t find what you’re looking for, feel free to contact us.

1. What does Insta Print Hub specialize in?

Insta Print Hub specializes in high-quality metal wall art designed to add a modern and lasting touch to your home or workspace. Each piece is crafted with precision and creativity to ensure both aesthetic appeal and durability.

2. When was Insta Print Hub founded?

Insta Print Hub was founded on May 10, 2021, and has since become a trusted source for premium wall decor throughout the United States.

3. How long does it take to receive my order?

We aim to deliver your artwork as quickly as possible.

  • Order Cut-Off Time: 5:00 PM EST (GMT-05:00)
  • Handling Time: 1–2 business days (Monday through Friday)
  • Transit Time: 3–6 business days
  • Total Delivery Time: Typically between 4–8 business days, depending on your location

4. Do you offer free shipping?

Yes, we offer free shipping on all orders within the United States. There are no hidden charges or extra fees at checkout.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this to monitor your shipment’s progress directly from the carrier's website.

6. What is your return policy?

We accept returns within 30 days for both defective and non-defective products.

  • Return Method: By mail
  • Product Condition: Must be returned in new condition
  • Restocking Fees: None
  • Refund Processing Time: Within 5 business days of receiving the return

7. Can I exchange an item?

Yes, we offer exchanges if you are not fully satisfied with your purchase. Please contact our support team to begin the exchange process.

8. What payment methods do you accept?

You can securely check out using any of the following payment options:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Shop Pay
  • Apple Pay
  • Google Pay

All payments are processed through secure, encrypted gateways for your protection.

9. Is my payment information secure?

Yes. We use industry-standard encryption and secure checkout processes to ensure that your payment information is safe and protected.

10. How do I contact Insta Print Hub?

Our customer support team is here to assist you with any inquiries.

We respond to all inquiries as quickly as possible during normal business hours.

11. Do you offer custom or personalized metal wall art?

At this time, we do not offer custom designs. However, we’re constantly expanding our collection. Be sure to check back regularly or sign up for our newsletter for updates.

12. Are your products ready to hang?

Yes. All our metal wall art products come ready to hang, making installation quick and hassle-free.

Need further assistance? Visit our Contact Page or reach out directly. We're always here to help you enhance your space with bold, beautiful artwork.