FAQs

Welcome to the Insta Print Hub FAQ page. Here you’ll find answers to the most common questions about our products, shipping, returns, and services. If you need further assistance, feel free to contact our support team.

About Insta Print Hub

Q1: When was Insta Print Hub founded?
A: Insta Print Hub was founded on May 14, 2019, with the goal of providing customers with high-quality Bags & Accessories, Furniture & Seating, and Home Décor & Soft Furnishings.

Q2: What products does Insta Print Hub offer?
A: We specialize in three main collections:

  • Bags & Accessories – including tote bags, duffle bags, dopp kits, and more.
  • Furniture & Seating – such as ottomans, poufs, stools, and chairs.
  • Home Décor & Soft Furnishings – including cushions, covers, and decorative pieces.

Visit our collections here: https://instaprinthub.com.

Orders & Payments

Q3: What is the order cut-off time?
A: Orders placed before 5:00 PM (EST, GMT-05:00) will be processed the same business day. Orders after this time are processed the next business day.

Q4: What payment methods are accepted?
A: We accept multiple secure payment options, including:

  • Shop Pay
  • Visa, Mastercard, American Express, Diners Club, Discover
  • Apple Pay, Google Pay, Amazon Pay
  • PayPal Wallet

All available payment methods are displayed during checkout.

Shipping & Delivery

Q5: How long does delivery take?
A: Our delivery timeline is as follows:

  • Handling time: 1–2 business days (Mon–Fri)
  • Transit time: 3–5 business days (Mon–Fri)
  • Estimated delivery time: 4–7 business days (varies by location)

Q6: Do you offer free shipping?
A: Yes, we offer free shipping on all orders across our store.

Returns & Exchanges

Q7: What is your return policy?
A: We accept returns within 30 days of delivery for both defective and non-defective products. Items must be returned in new condition.

Q8: Do I have to pay for return shipping?
A: Customers are responsible for return shipping costs, unless the item arrived defective or damaged.

Q9: How long does it take to process a refund?
A: Refunds are processed within 5 business days after we receive your returned item. No restocking fees are applied.

Q10: Can I exchange my product?
A: Yes, exchanges are available for eligible products within the 30-day return period.

Customer Support

Q11: How can I contact Insta Print Hub?
A: You can reach us through the following channels:

Additional Information

Q12: Are all products new?
A: Yes, Insta Print Hub only sells brand-new products across all collections.

Q13: Where can I find updates about new products?
A: Stay connected with us by visiting our official website https://instaprinthub.com for the latest collections, offers, and new arrivals.

Why Choose Insta Print Hub?

  • Founded in 2019, trusted by customers for high-quality craftsmanship.
  • Wide selection of bags, furniture, and home décor.
  • Free shipping with quick delivery across the USA.
  • Hassle-free returns and exchanges.
  • Dedicated customer support team.